Thursday, February 07, 2008

Kenny The Cable Guy Is Back!


Quinn injured another finger yesterday morning. He was going to put on his shoes and somehow got his finger in between the closet door and the siding where the hinges are and closed the door. At this rate the poor kid is going to have a phobia involving any type of door. In addition to that I think Quinn's about to lose one of his front upper teeth. You can hear it crack sometimes now when he eats something hard (like a cookie last night) and then it'll start bleeding at the gums some. So I doubt that will be there too much longer. Tonight when he showed it to me it is now crooked from where I think it's partly detached. I hope it actually falls out this time instead of him possibly swallowing it again (which is what we suspect happened the first time one of his teeth fell out).


Meanwhile, Catherine's been having an allergic reaction to something this week. She broke out yesterday pretty bad (to the point where Ginger was considering not taking Quinn to gymnastics yesterday). Ginger's made an appointment with the allergist to try and get her tested again to see if there might be something else she could be allergic to other than just the peanuts (or the cats, although she's always been around the cats and never had a episode where she's broken out like she did yesterday, and as Ginger pointed out, the outbreak occurred while she was at school).


Today was once again ice skating day. I skipped going today though. In fact, I may be done going to ice skating since he obviously doesn't need me there anymore. Plus I figure next year I'll have to go for Catherine and I can't very well be going for both of them each week. Luckily Ginger was there to take a couple pictures and some video. I got to watch a video she took of Quinn going through what appeared to be a constructed obstacle course. Now there were no actual obstacles, just things written on the ground with a marker representing obstacles. There was a river drawn on the ice they had to jump over and some other stuff (maybe more rivers? I don't know since it wasn't explained on the video). And for one section he had to skate backwards (which he can do better than I can).


And finally today Kenny the cable guy was back. When I was on my way home (at about 6:30) I had to laugh when I turned onto our street and saw the Cox cable van outside the house. Now I don't know if he got there at 3:30 like he had planned to yesterday (and from what I could see it was just him, he didn't have his supervisor with him like he thought he would yesterday), but he was here for a good while (until 8) tonight. The kids apparently had fun with him here since they played cards and somehow there was an impromptu jam session that evidently occurred at some point (Kenny has evidently played the drums since he was four and has played in several bands). During this all this play time Kenny was swapping out six different cable cards (and waiting for TiVo to try and initialize the cards (that potentially hour long process I mentioned yesterday) in the TiVo and none of them worked in slot one. Finally we called up TiVo and let him talk to them and once he described the problem TiVo basically said they thought the cable card slot one hardware was defective. I feel sort of bad that we've wasted so much of Kenny's time on this when the problem obviously is with the TiVo box itself (Kenny's comment was not to worry about it since he gets paid by the hour no matter what).

So here's where it gets good. Even though the TiVo box is over a year old and well past the warranty, TiVo offered to replace it. But (there's always a but) we have to buy another one (same model, no newer editions for us) and have them send it to us. And then once we send the old one back they'll credit us back the amount we spent on 'buying' the newer one. They also plan on switching our lifetime service over to the new box also. We had an option of doing all this without buying another TiVo and sending ours back and then they would send us a new one, but then we would have been without the TiVo for a while (and they've said we would lose any programs saved on it). Kenny did offer to basically loan us a Cox DVR for a month for free while it was being replaced, but we're not sure which way we want to go from here yet (the more I think about that option, the more we may want to do that). The only reason we didn't want to immediately send back the TiVo is there's still some stuff on there we want to watch. That and there are several programs Ginger was hoping to be able to save, so we may need to fire up TiVo To Go and pull those items off the TiVo and push them back onto the new one when we get it. Of course that would all be new setup since I haven't used TiVo To Go or set it up for that at all yet. All this seems like an awful lot of effort just to get the TiVo to be able to see channels that right now we don't even watch, but I suppose it's better to get the TiVo working correctly now than need it working later and not having it.

1 comment:

Curt Sawyer said...

Our DVR didn't survive the move from the old apartment to the co-op (neither did the 10-year old home theater receiver, which now that I think about it was in the same box). When the TWC guy showed up and connected the cable inside the new place and turned on our DVR it booted up and then said "FAULT" on the display. Not good. So we lost the last week of November. But on the flip side, it did make me go ahead and get the HD DVR to replace it. And I just purchased a new home theater receiver and it is awesome.